1. Is the product safe?


Yes. TUV certificate attests to the burning of special liquid FANOLA® . Our products have also been tested by the American Omni Test Laboratories and EcoLogo. If you follow the user’s manual there is a 100% safety guarantee.

2. How long does one fuel fill up burn for?


It depends on the model, e. g. Fire Line – 5h, L-shape 3-5h, Lighthouse – 3,5h.

3. Is the liquid environmentally friendly?


Yes, it is a liquid based on ethanol of seasonal plant origin. While burning it produces no substances harmful to the environment. Fanola® has received a positive opinion from the EcoLogo program.

4. What is the gas emission while burning?


The burning is completely clean because it emits only carbon dioxide and water vapour in proportions similar to those contained in the air exhaled by people.

5. What is the safety guarantee?


There is a 100% safety guarantee provided the product is used according to the user’s manual. All products are assembled by hand what provides additional quality check.

6. What certifications does Planika have for their products?


Among others:
German TUV
German LGA
Swedish SITAC
European CE
UL1370 from OMNI Corp.
EcoLogo

7. Do you need additional ventilation?


It is not necessary. Only if you want to use the model Fire Line in a smaller room, you need to provide a gravity ventilation.

8. What is the minimum cubic capacity allowing Planika Fire in an interior?


It depends on the model, e.g. for Groundfloor it is 1560.90f3 and for Expresione 1836.36f3

9. Can I use a Planika Fire in any indoor space?


No, if there isn’t any provision of air or if the room size is less than app. 250f2.

10.How can I clean a Planika Fire?


The product doesn’t need any special maintenance. Depending on what they are made of, you can clean the elements with all domestic cleaning products.

11. What is the heating power?


It depends on the product, app. 6000BTU/h. The heating power decreases when the flame is smaller.

12. Can I use it outside?


Yes, there are many models appropriate for outdoor use and come with covers.

13. Does Planika give guarantee for their products?


Yes, Planika gives a 1 year guarantee for all their products.

14. Can I regulate the flame size?


Depending on the model. 2L burners are equipped with a burner shutter that allows to    regulate the flame size.

15. Can I build a Planika Fire into a wall?


Yes, there are a few models enabling such a solution, e.g. Reflexo.

16. What is the service and claim policy?


In case of product faults please contact your dealer, they will do all the paperwork for you.

17. Can I use a different liquid than Fanola®?


Using a different liquid may lead to the emission of irritating fumes or soot.

18. Does the use of a Planika Fire cause ceiling soot?


No. Fanola® burns clearly and completely. However, you should keep a minimum 3.28f distance from the ceiling.

19. Are Planika Fires safe for children and animals?


Due to high temperatures keep children and animals away from the product.  While burning the product is very hot, touching it may cause burns.

20. How to extinguish the fire?


Models based on the Glassfire® Technology should be extinguished with a special tool provided with each model. Other Planika Fires have a special shutter enabling flame size regulation as well as fire extinguishing.

21. What is the durability of a Planika Fire? How long can I use a Planika Fire?


There is no time limit. Elements vulnerable to corrosion are made of stainless steel providing longevity of the product.

22. Is additional installation really necessary?


No. It’s not necessary at all.

23. How to store Fanola® liquid fuel?


You should keep it away from any source with fire.
24. In the case of building a product into a wall – do I need any insulation?


In most models there is no need for it. Depending on materials into which the product will be built in, there may be a necessity for additional insulation e.g. mineral wool. See product manual.

25. Can I place a TV set or audio equipment close to a Planika Fire?


Yes, provided that you keep 3.28 foot distance between a Planika Fire and your equipment. Remember not to hang any equipment above the Planika Fire as heated air may cause its damage.

26. What is Fanola®?


It is an ethanol based liquid which has undergone double rectification..

27. Is Fanola® easily available?


You can buy the Fanola® at your local dealer or any other dealer cooperating with Planika. You can also order it online from our website: www.fanola.com .

28. Does the product require cleaning?


Yes, but only to keep it clean and tidy as other furniture items.

29. Is a chimney or ventilation needed?


No, there is no need for a chimney or ventilation. Natural air circulation is enough.

30. How is it possible, that there is no need for a chimney?


Fanola® liquid is a special liquid based on alcohol prepared especially for use in Planika Fires. CO2 and water vapour are the only products emitted while burning.

31. What cubic capacity is a Planika Fire able to heat up?


Planika Fires are not heating appliances only decorative items. However, they do produce some kind of heat.

32. Can I place a Planika Fire on a wooden floor?


Yes, there are no obstacles.

33. Will anything happen, if I leave the liquid in a cup after extinguishing the fire? Will it lit up after one day?


No, nothing will happen. However, on rare occasions the liquid fumes may light up abruptly while starting the fire, and poofing noise may occur puzzling the user.

34. How effective is heating with a Planika Fire compared to standard fireplaces?


We do not compare heating effectiveness since Planika Fires are not heating appliances. However, a liquid based on alcohol heats up a room faster than traditional fuel, e.g. coal.

35. What is Fanola® made from?


Fanola® is a liquid based on ethanol of plant origin.

36. Will the glass crack due to long exposition to high temperatures?


No, because the glass cylinder is based on a Glassfire® Technology and is high temperature resistant.

37. Can I move the product?


You can not move the product while the fire is burning. Before and after the fire is extinguished and when the elements cool down you are free to move it anywhere you wish.

38. Can I use different decorative elements?


We don’t recommend other decorative elements than those provided with the product or those offered separately.

  • What distinguishes Planika Fires from traditional fireplaces?
  • No need for a chimney.
  • No permission required, unless your local regulations say so.
  • No need of ash removal.
  • Easy to operate.
  • Heat stays in a room as it doesn’t escape through the chimney.
  • No need for wood logs storage.
  • They are mobile – you can arrange them within an interior as you wish and how often you wish.
  • Contemporary design not always applicable to traditional fireplaces.
  •  Quick to use, all you need is to take it out from the box.


39. What is a Planika Fire made of?


It is made of materials available in the furnishing industry. The burner is made of stainless steel and many models also have glass elements.

40. Do I need any permission in order to purchase a Planika Fire?


No, there is no permission needed, unless your local regulations state differently.

41. Is it true that while burning no smoke is produced?


Yes, it is true.

42. How much water vapour and carbon dioxide is emitted while burning?


The proportions are similar to those contained in the air exhaled humans. Amounts produced while burning provided appropriate ventilation are not harmful.

43. Is it possible to have a customized Planika Fire?


Yes, just send us your project.

44. What should I never do?


You can never pour liquid while the fire is burning.

45. How much air does a Planika Fire need?


It needs less air than a gas cooker.

46. How to convert a traditional fireplace into one run by bio ethanol? Do I need to close the chimney off?


You don’t need to convert it, the chimney may stay as a free passage. All you need to do is use one of the inserts.

47. Is there any smell while burning Fanola®?


No, there is no smell, because CO2 and water vapour are odourless substances. However, if you wish to have a scent you can use a spa kit that will enable you to create  a spa atmosphere in your home.

48. Are there any requirements as to where it can stand?


No, Planika Fires are designed to stand on any surface (wooden, concrete, carpet etc).

49. Can Planika produce e.g. pink Expresione?


Yes, but the price may vary from the one given in our catalogue. Show us your project and we will send you personalized offer.